Office Receptionist

Operations Department

Overall Responsibility:

The America First Policy Institute (AFPI) is seeking a highly professional and personable Receptionist to serve as the first point of contact for visitors and staff. The ideal candidate will possess exceptional communication skills, a strong work ethic, and a commitment to professionalism, hospitality, and AFPI’s America First values. The Receptionist will play a critical role in creating a welcoming environment, ensuring efficient front-office operations, and supporting administrative activities across the organization.

Responsibilities and Duties:

Greet and assist visitors, guests, and staff with a courteous and professional demeanor.

Manage front desk operations, including answering, screening, and directing incoming calls and emails promptly and accurately.

Maintain a tidy and organized reception area that reflects AFPI’s professional standards.

Coordinate scheduling for conference rooms, visitor appointments, and other meeting logistics.

Receive, sort, and distribute mail and deliveries, ensuring efficient internal communications.

Provide general administrative support to AFPI departments, including data entry, document preparation, and scheduling assistance.

Assist in the coordination of on-site events, meetings, and conferences.

Maintain confidentiality regarding sensitive information and uphold AFPI’s internal policies and procedures.

Uphold and represent AFPI’s mission and values in all external and internal interactions.

Perform other related duties as assigned to support the smooth functioning of the organization.

Consults With:

Executive leadership, administrative staff, policy experts, communications and development teams, visitors, and external partners.

Type of Employment:

Full-time, in-office

Qualifications:

High school diploma or equivalent required; associate’s or bachelor’s degree preferred.

2+ years of experience in a receptionist, administrative assistant, or customer service role.

Strong alignment with America First principles and commitment to AFPI’s mission.

Outstanding interpersonal, communication, and customer service skills.

Highly organized with excellent attention to detail and the ability to multitask in a fast-paced environment.

Proficient with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and office equipment (printers, copiers, etc.).

Professional appearance and demeanor with a strong sense of discretion and confidentiality.

Ability to work independently and collaboratively across teams.

Experience supporting leadership staff or executives is a plus.

Salaries for positions will be commensurate with the experience, expertise, and skills of the individual. Please send a cover letter, resume, salary requirement, writing samples, and references.

AFPI is a non-profit, non-partisan research institute offering competitive salaries and benefits to qualified candidates.

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